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ITIL Toolkits
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.
Category Business::Other
Software Publisher: The Art of Service ITIL ITSM
Keywords: itil itil help desk itil cmm itil and cmm itil certification itil and data center itil training
Home Page
Platform Win 3.1x Win95 Win98 WinME WinNT 3.x WinNT 4.x Windows2000 WinXP
Released 2006-05-22
Version 2.3
File size 3240 kb.
Cost $199
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