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SRM Help Desk 2005

Help Desk, Customer Support, CRM, IT Help Desk

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement the Report Wizard. Output reports to PDF files for easy emailing as attachments. No per user charges. A Microsoft Access format .mdb on the backend insures you can even user 3rd party reporting software, but with the built in ability to create your own reports and output to .csv or Microsoft Excel you probably won't need to use other reporting software. Site license includes both the Windows application and optional web interface for unlimited users.
Category Business::Helpdesk & Remote PC
Software Publisher: Dennis Baggott and Sons

Keywords: Help Desk Customer Support CRM IT Help Desk
Home Page

Platform Win98 Windows2000 WinXP
Released 2005-09-06
Version 1.0
File size 9778 kb.
Cost $479

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